Process approach

All activities carried out by our Company are grounded in the process approach defined by the Integrated Management System, certified in 2012, which is based on meeting the requirements of the PN-EN ISO 9001, ISO 14001 and PN-N 18001 standards. 

The Integrated Management System has been introduced in the Wagon Service Ostróda Sp. z o.o. in respect of: the manufacture, maintenance inspections, modernization and repairs of freight cars. 

“The Company successfully implements an integrated plan for building operational excellence that combines the organizational culture change programme with the transformation of key manufacturing processes, in accordance with the concept of lean manufacturing.

We introduce the best management practices to our manufacturing processes, which have been already well tried and tested in various industries by companies that are now world leaders in quality and productivity. These changes are implemented by WSO employees, who are aware of their role in providing value to customers, focused on the implementation of ambitious goals while also actively supporting the elimination of waste and continuous improvement.”